1. Introduction
At The Lords Kotgarh, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website http://thelordskotgarh.in or services. By using our website and services, you agree to this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, address, ID proof for check-in, and payment details.
Booking Information: Reservation dates, room preferences, and special requests.
Usage Information: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information to:
Process bookings and payments.
Communicate booking confirmations, updates, and offers.
Improve our website, services, and customer experience.
Comply with legal obligations and hotel regulations.
4. Sharing Your Information
We respect your privacy and do not sell your information. However, we may share your information with:
Service Providers: Payment gateways, travel partners, or other service providers necessary for fulfilling your booking.
Legal Authorities: When required by law or government regulations.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Cookies & Tracking
Our website may use cookies or similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content. You can disable cookies in your browser settings, but some features may not function properly.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal data.
Opt-out of promotional communications.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
The Lords Kotgarh may update this Privacy Policy from time to time. Continued use of our website and services constitutes acceptance of any changes.
